Abby’s Unforgettable Wedding Dress Experience at Osh Gosh Gowns

We pride ourselves on providing a personalised and exceptional experience to every bride. When brides visit us, they are instantly welcomed into the Osh Gosh family, it’s our mission to ensure every bride enjoys and cherishes their bridal journey with us. In this case study, we will explore Abby's journey of finding her dream dress at Osh Gosh and how our team went above and beyond to make her wedding dress shopping experience truly unforgettable.

Abby & Emily kissing on their wedding day along with their dogs

Discovering Osh Gosh 

Abby first met Wendy at a wedding fayre that was being held at her chosen wedding venue. She didn’t know it then, but Wendy and her team would become such an important part of her wedding journey. Abby spoke to Wendy at the fayre and was quickly booked in for her first appointment to try on wedding dresses.  

Abby’s first visit to Osh Gosh

Abby’s first visit to Osh Gosh got off to a rocky start, feeling daunted about the prospect of trying on wedding dresses, Abby was a little nervous when she walked into the boutique. But the team welcomed her with open arms and a cuppa. Abby said that the whole team were patient, kind and understanding of her situation. Which helped her to relax and feel at ease during her appointment. Wendy and the team patiently listened to Abby’s worries and navigated her through all the different options and styles, ensuring she felt comfortable and supported throughout her whole appointment.

Abby’s wife-to-be, Emily accompanied her to the appointment, but patiently waited in the car to ensure she didn’t see or hear anything about the dress before the big day. Not wanting Emily to feel left out, our team were popping out with cups of tea throughout the appointment. Its the least we could do. 

Virtual Appointment with Abby’s Mum

Understanding the importance of sharing such a significant moment with loved ones, our team went the extra mile to accommodate Abby’s situation. As Abby’s mum couldn’t physically attend the appointment, so we embraced technology. Following a few technical difficulties, her mum was able to join via a video call, just in time to see Abby say Yes to the dress! And we’re so glad she did, it was just wonderful to see Abby find the dress that made her feel like a princess.

Accessory and Fitting Appointments

Finding the perfect dress is just the beginning of your journey with Osh Gosh, there’s plenty more to come. With accessory and fitting appointments, our team are on hand to answer any questions or worries you might be having about your dress. And we love to welcome our brides to the boutique again and again. Hearing all about their wedding plans and sharing in the joy of the wedding journey. We really do love to hear all about the weddings our brides are planning, with all of them being so unique. Throughout the process, our team ensured that Abby was kept updated on the progress of her dress, from alterations to fittings. We valued her input and made sure she felt heard and involved in every decision. Our goal was to guarantee Abby’s satisfaction and create a dress that truly reflected her vision.

The Big Day 

On Abby’s wedding day, she radiated pure joy and confidence in her beautiful Osh Gosh gown. Abby’s experience at Osh Gosh had exceeded her expectations, leaving her with cherished memories and a deep appreciation for the Osh Gosh team.

Abby’s journey with Osh Gosh Gowns exemplifies the essence of our brand. From the moment she discovered us to the unforgettable experience of finding her dream dress, Abby felt supported, listened to, and cared for by our dedicated team. At Osh Gosh Gowns, we strive to create a one-of-a-kind experience for every bride, ensuring that their wedding dress journey is filled with joy, love, and unforgettable moments.

More Posts...

Bridal Boutique vs. Bridal Outlet: Making the Right Choice

When it comes to finding the perfect wedding dress, the decision between a bridal boutique and a bridal outlet can significantly impact your overall experience, budget, and the time it takes to receive your dream dress. Osh Gosh offers both options, so when you visit us, you are sure to get the dress you want at the price you want. Let's look at the key differences between these two options to help you make an informed choice based on your circumstances.
Read more

Discover the Exquisite Wedding Dress Designers at Osh Gosh Gowns

Your wedding dress is more than just a dress; it's a reflection of you, your style and the love story you are about to tell. That's why we are proud to offer an exquisite collection of wedding dresses crafted by some of the UK's leading designers. Each designer brings something unique to the table so that every bride can find her dream dress with us. Here's a closer look at the incredible talent behind our bridal collection.
Read more

Finding Your Dream Wedding Dress: Top Tips for Every Bride

The search for the perfect wedding dress is an important moment in any bride's planning journey. It's more than just shopping; it's about discovering a wedding dress that reflects your personality, style, and the essence of your big day. Buying your wedding dress is a big decision, and we're ready and waiting to help you find that dream dress. Here are our top tips to make your bridal gown shopping experience as magical and fulfilling as possible.
Read more

Bridesmaid Dresses: How do you choose?

As the excitement of planning your wedding unfolds, one of the most exciting things (after you’ve found your dress) is to plan what the rest of the bridal party will wear and that includes your beautiful bridesmaids
Read more