Abby’s Unforgettable Wedding Dress Experience at Osh Gosh Gowns

We pride ourselves on providing a personalised and exceptional experience to every bride. When brides visit us, they are instantly welcomed into the Osh Gosh family, it’s our mission to ensure every bride enjoys and cherishes their bridal journey with us. In this case study, we will explore Abby's journey of finding her dream dress at Osh Gosh and how our team went above and beyond to make her wedding dress shopping experience truly unforgettable.

Abby & Emily kissing on their wedding day along with their dogs

Discovering Osh Gosh 

Abby first met Wendy at a wedding fayre that was being held at her chosen wedding venue. She didn’t know it then, but Wendy and her team would become such an important part of her wedding journey. Abby spoke to Wendy at the fayre and was quickly booked in for her first appointment to try on wedding dresses.  

Abby’s first visit to Osh Gosh

Abby’s first visit to Osh Gosh got off to a rocky start, feeling daunted about the prospect of trying on wedding dresses, Abby was a little nervous when she walked into the boutique. But the team welcomed her with open arms and a cuppa. Abby said that the whole team were patient, kind and understanding of her situation. Which helped her to relax and feel at ease during her appointment. Wendy and the team patiently listened to Abby’s worries and navigated her through all the different options and styles, ensuring she felt comfortable and supported throughout her whole appointment.

Abby’s wife-to-be, Emily accompanied her to the appointment, but patiently waited in the car to ensure she didn’t see or hear anything about the dress before the big day. Not wanting Emily to feel left out, our team were popping out with cups of tea throughout the appointment. Its the least we could do. 

Virtual Appointment with Abby’s Mum

Understanding the importance of sharing such a significant moment with loved ones, our team went the extra mile to accommodate Abby’s situation. As Abby’s mum couldn’t physically attend the appointment, so we embraced technology. Following a few technical difficulties, her mum was able to join via a video call, just in time to see Abby say Yes to the dress! And we’re so glad she did, it was just wonderful to see Abby find the dress that made her feel like a princess.

Accessory and Fitting Appointments

Finding the perfect dress is just the beginning of your journey with Osh Gosh, there’s plenty more to come. With accessory and fitting appointments, our team are on hand to answer any questions or worries you might be having about your dress. And we love to welcome our brides to the boutique again and again. Hearing all about their wedding plans and sharing in the joy of the wedding journey. We really do love to hear all about the weddings our brides are planning, with all of them being so unique. Throughout the process, our team ensured that Abby was kept updated on the progress of her dress, from alterations to fittings. We valued her input and made sure she felt heard and involved in every decision. Our goal was to guarantee Abby’s satisfaction and create a dress that truly reflected her vision.

The Big Day 

On Abby’s wedding day, she radiated pure joy and confidence in her beautiful Osh Gosh gown. Abby’s experience at Osh Gosh had exceeded her expectations, leaving her with cherished memories and a deep appreciation for the Osh Gosh team.

Abby’s journey with Osh Gosh Gowns exemplifies the essence of our brand. From the moment she discovered us to the unforgettable experience of finding her dream dress, Abby felt supported, listened to, and cared for by our dedicated team. At Osh Gosh Gowns, we strive to create a one-of-a-kind experience for every bride, ensuring that their wedding dress journey is filled with joy, love, and unforgettable moments.

More Posts...

The Perfect Wedding Dress: When to Start Your Search

Congratulations, you're engaged! Now, the fun really begins; it's an exciting time filled with love, joy, and anticipation as you prepare for the most special day of your life. The planning starts now; you may have already made progress with securing your venue and choosing your bridesmaids, but there's that one burning question... "When should I start looking for my wedding dress?"
Read more

Summer Wedding Dress Ideas for Your Dream Day

Summer is the perfect season for weddings as the days get longer and the weather gets warmer. Whether you're planning a beachside ceremony, a traditional event, or a destination wedding finding the ideal wedding dress for your summer nuptials is essential.
Read more

Necklines and Sleeves that Wow on Wedding Dresses

Finding the style that suits you is essential, especially if you want to look and feel like the best version of you for your big day. So, with that in mind, let's look at the different necklines and sleeves that can enhance your overall look.
Read more

A Guide to Osh Gosh Gowns’ Stunning Wedding Dress Styles

When it comes to choosing the perfect wedding dress, there are so many styles to consider. Each style offers a unique silhouette that can flatter different body types and highlight your best features. But which one will be perfect for you? Let's take a look.
Read more